Kusic and Kusic Private Investigators
Investigating Across the Lower Mainland Since 1994.

Business Evaluations


The core of every business is customer interaction. Whether you have a new start-up or an established enterprise, your customer service defines who you are. Kusic and Kusic offers professional evaluation services to enhance the performance of your specific business. Our customized service, which includes covert video, is offered by licensed private investigators that are trained in all levels of observation and interaction.

Some of the things our investigators look for but are not limited to:

  • – how long it takes for the investigator to be greeted
  • – the friendliness of the interaction
  • – how well the employee completed the sale or service
  • – the overall speed of service
  • – whether the employee invited the investigator to return to the establishment
  • – the employee’s compliance with service and appearance standards
  • – the cleanliness and presentation of the establishment

If your type of business is listed below, call us today.

  • Restaurants
  • Professionals (accountants, dentists, etc.)
  • Bars/pubs
  • Universities
  • Coffee shops
  • Government offices
  • Retail stores
  • Real estate agents
  • Shopping centres
  • Travel agents
  • Convenience stores
  • Car dealerships
  • Gas stations
  • Casinos

    Related Post:

    business evaluations, restaurant service, fast-food

    How Fast-food Restaurants Can Protect Reputation Online

    Fast-food diners want a better experience overall, says Consumer Reports, who found that only 60 per cent of customers were satisfied. This underwhelming […]

    Read More