What happened to Customer Service?
Most of us have gone through it…. we purchase a product or service and that inevitable day comes when we have a problem or question about what we purchased. We look up the company on the web and find their site and start looking for a customer service number. That’s when we begin to realize […]
Stopping Occupational Fraud in Your Organization
By Haywood Hunt & Associates Inc Most upper-level management personnel and business owners believe that their organization is safe from fraud. Most are under the impression that their employees, co-workers, and possibly co-owners only have the best intentions for the organization. As much as it would be amazing if that were true, that’s often far […]
Importance of Due Diligence in Background Investigations
Incidents in the media that demonstrate the effects of insufficient background investigations are commonplace. The results can be devastating ranging from costly lawsuits and injury to privacy leaks and financial ruin. Daniel Ogloff, a Langley teacher, was suspended in the fall of 2013 for taping an ‘I’m gay’ sign on the back of a Grade […]
How to Spot a Fraud
“53 per cent of resumes and job applications contain falsifications.”–The Society of Human Resource Managers People will often lie when telling the truth won’t get them what they want, such as a job or promotion. That means that your new hire could be a potential liability. Incidences of people misrepresenting themselves are commonplace, and the […]
Vancouver: A Utopia for Counterfeiters
Counterfeits have flooded Vancouver marketplaces. The Vancouver Police Department estimates that $2 billion worth of knockoffs enter Vancouver every year. Virtually every product that’s popular has counterfeits. You can find a wide range of counterfeits in Vancouver from apparel and cigarettes to airbags and icewine. It’s not just companies that are headquartered outside of Vancouver that are being affected. Vancouver-based companies, such as […]
3D Printers: Should Brand Owners Be Worried?
3D printing marks a new wave of printing technology that has wide-reaching implications on both sides of the law. The impact of this technology on intellectual rights is significant. 3D printing is becoming more affordable for businesses, consumers and counterfeiters. This presents a new challenge, for brand owners, in the fight against counterfeiting. 3D printing […]
The Psychology of Fraud
“It only takes one. One person, who appeared funny and smart and fully capable of doing the job they were hired for – until one morning employees discovered that person had defrauded the company for years.”–Dr. Joan Pastor, clinical psychologist The employee, in the above scenario, stole almost all of the company’s electronic equipment, vanished […]
The Future of the Office
In the future, offices will become more and more accessible from home, and then eventually be accessible from anywhere. The term office will be antiquated, and replaced by a word that describes a certain type of holographic system. Holographic interfaces Employees will be able to work remotely while interacting with others in a way that’s […]
How to Spot a Counterfeit Website
“Counterfeit goods can be alluring when the prices are significantly lower than consumers would normally pay for the genuine articles… but in exchange for lower prices or the promise of delivery, consumers can end up with lower quality or non-functioning goods, often with no recourse for repair, replacement or refund.”—Jeannette Kopko, spokesperson for BBB in […]
The Smart Consumer and the Problem With Counterfeit Websites
“Global sales of counterfeit goods via the Internet from illegitimate retailers will reach $135 billion.”—MarkMonitor, Seven Best Practices for Fighting Counterfeit Sales Online There is an increase in websites selling knock-off products online as counterfeiters move away from selling their goods locally at markets and swap parties to tapping into the global demand for counterfeits […]