What happened to Customer Service?

What happened to Customer Service? Most of us have gone through it…. we purchase a product or service and that inevitable day comes when we have a problem or question about what we purchased. We look up the company on the web and find their site and start looking for a customer service number. That’s...

The Price We Pay for Wrongful Convictions

"It's tough to put a value on those things… I'm not sure how you value one year in prison for a crime you didn't commit, let alone 25." –Taylor Koss, Jonathan Fleming’s (seen above) attorney.Written by Laura-Lee WalkerIvan Henry, a British Columbia man, spent 27 years in prison for 10 counts of sexual assault,...

What you Need to Know About Canada’s New Anti-spam Law

What if you knew that sending an email to someone without their consent could cost you everything: your house, your car, all of your money and even your business? Would you still send that email? That’s exactly what could happen when Canada’s new anti-spam legislation, passed on December 10, comes into effect this July...

When is Personnel Security Mandatory?

On September 4, 2012, Quebec premier elect Pauline Marois was giving an election victory speech in Montreal. A gunman outside the rally managed to kill a man and wound two others, before being apprehended by police VIP security.Recently in British Columbia, the premier is caught in an embarrassing situation by running a red light....

What You Need to Know Before Hiring Executive Protection

This time the onus is on you, the client. You need to hone in on what’s crucial when determining whether a company is qualified to adequately protect your high-powered executive.Consider this post your protection against falling for the myriad of information out there that isn’t relevant when researching an executive protection professional.Take the idea...